Privacy notice

When you contact Pailin Smiley through this website, we use your name, email address, optional phone number, selected product and message to respond to your enquiry.

How your enquiry is handled

The form sends your enquiry to our team by email using Resend. This website does not store enquiries in a database. Copies of the enquiry may remain in our business email and the email delivery provider’s systems as needed to respond and maintain delivery records.

Your enquiry is sent to Andy at andy@pailinsmiley.com. The email includes the contact details and project information you entered, and your email address is used as the reply address so our team can respond directly. The confirmation on the form means the email service accepted your enquiry; it does not mean an appointment or quotation has been agreed.

What to include

Your name, email address, product choice and project message help us understand what you need. A phone number is optional. If you are unsure which product suits your home, choose the advice option. Please avoid sending identification documents, payment card details, passwords or other sensitive information through the enquiry form.

Your information

Please share only information needed for your project. We do not use this form to subscribe you to marketing. Your details are used to discuss your enquiry and arrange any work you request.

Website and form safeguards

This website is hosted on Vercel and uses Resend to deliver form emails. The form checks that the required fields are complete and uses spam protection and a temporary sending limit to reduce repeated submissions. It creates a request identifier to help prevent a retry from sending the same enquiry twice. These checks support enquiry delivery; they are not used to build an advertising profile.

The current website does not include advertising trackers or a visitor analytics script. Opening a telephone or email link uses your device’s chosen application. If you prefer not to use the form, you can contact Andy directly by telephone or email instead.

Get in touch

To ask about your enquiry or request correction or deletion of the details you have sent, email andy@pailinsmiley.com. Tell us which enquiry your request concerns so we can locate the relevant correspondence. Please use the same email address where possible and avoid including unnecessary personal information.